Have questions about pediatric care at UMC Lisbon? Our team of experienced, caring pediatricians is here for your child — from newborns to teenagers. Find answers to the most common questions below.
Q1: What makes UMC Lisbon's pediatric department different from other private clinics?
At UMC Lisbon, pediatrics is more than routine check-ups. Our experienced, deeply caring pediatricians go beyond medical care — they make every visit feel safe and comfortable for your child. Our dedicated pediatric room is fully equipped and thoughtfully designed so kids aren't scared and parents feel at ease. After vaccinations or blood draws, every child receives a small gift. We also have a full team of pediatric specialists in-house — including an ENT, gynecologist, surgeon, dermatologist, and ultrasound — so your child gets comprehensive care in one place.
Q2: Do your pediatricians speak English?
Yes — all of our pediatricians, nurses, administrators, and call center staff speak English and Portuguese fluently. Many team members also speak French, Spanish, German, and other languages. You'll always be able to communicate clearly with your child's doctor.
Q3: Can a pediatrician come to our home?
Yes. All UMC Lisbon pediatricians make home visits throughout greater Lisbon, Cascais, and Sintra. If your child is unwell and can't travel, or you simply prefer the comfort of home — especially with a newborn — we come to you. Home visits are available for both urgent needs and routine care, including newborn patronage visits.
Q4: Do you offer online pediatric consultations?
Yes. UMC Lisbon offers online video consultations with our pediatricians for follow-up visits, general health questions, reviewing test results, and guidance on feeding, sleep, and child development. Available for families across Europe and beyond.
Q5: Do you vaccinate children, and do you follow the standard vaccination schedule?
Yes, we vaccinate children of all ages. At UMC Lisbon, we also vaccinate outside the standard mandatory schedule — including travel vaccines, additional recommended vaccines, and catch-up vaccination plans for children who have missed doses or moved from another country. We create fully personalized vaccination schedules tailored to your child's history and needs.
Q6: Can you help with newborn care — breastfeeding, bathing, sleep?
Absolutely. Our pediatricians provide full newborn patronage visits at home. We support new parents with breastfeeding guidance, swaddling, bathing, safe sleep routines, and introducing solid foods. These visits are designed to give new parents confidence and peace of mind from day one.
Q7: Do you do blood tests and lab work for children at the clinic?
Yes. UMC Lisbon collects blood samples and other lab tests for children every day. Our team is experienced in making the process as quick and gentle as possible, so it's as stress-free as it can be for both child and parent.
Q8: What insurance do you accept for pediatric visits?
We work with a wide range of international and Portuguese insurance providers, including AXA, Cigna, Ensuria, International SOS, Viscura, Fidelidade, Multicare, Medicare, Medis, and many others. Self-pay families are always welcome — please contact us for current pricing. We recommend confirming coverage with your insurer before the visit.
Q9: Can you issue medical certificates for school, kindergarten, and sports?
Yes. Our pediatricians issue all certificates required for school enrollment, kindergarten, and sports sections. We also translate and apostille vaccination certificates — essential for families relocating to Portugal or enrolling children in international schools.
Q10: Do you have annual pediatric programs or check-ups for children?
Yes. UMC Lisbon offers annual pediatric programs and age-specific health check-ups for children at every stage of development. These programs make a wonderful gift for new and expecting parents — covering everything from the first weeks of life through childhood. Ask our team about current packages and what's included.
